"DMEautomotive's Virtual BDC ensures that all of my dealership's inbound calls are answered 100% of the time. Their trained operators put our customers at ease by answering and directing their calls appropriately every time. This has made a hugely positive difference in our customer experience."


Mike Anderson, General Manager
Mike Paton Auto Family

Inbound Calls - Direct Answer

Relax. We've Got Your Inbound Calls Covered.

Let our professionally trained VBDC agents handle your inbound calls. We will answer as a receptionist of your dealership or reference a particular department, capture customer information, set appointments, and transfer or record important lead information.

  • Guaranteed 24/7 availability for calls and follow-up
  • Set more appointments and capture more customer feedback
  • Transfer important calls to the dealership
  • We're integrated with leading 3rd party software applications for efficient appointment setting and scheduling
  • Custom scripting allows us to easily capture and update customer information
  • We'll help you handle your leads by:
    • Forwarding lead requests via email to your dealership for follow up
    • Sending PDFs of customer responses
    • Sending you an audio recording of the call

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