Dealers are already talking about Driver Connect!
“We knew we needed an app solution, but when we looked in the marketplace we could not find one that provided real time service integration. In addition we were cautious in choosing our app partner because once you have done so changing vendors is a very difficult process. DMEa’s Driver Connect is the first mobile app product that has shown us the ability to provide our consumers real time service scheduling and up to date vehicle maintenance records. Because of this we believe that Driver Connect will have a great impact on our customer-pay service revenue and our overall service and sales loyalty because consumers will be even more responsive to communications, offers and reminders that we send directly through the app -- making them much more likely to come to us for service and when they're in-market for their next car.”
Chris Barthel
VP, Fixed Operations Director at The CAR Group
|
Yup! We Have An App For That!
Mobile websites are so 2009! Driver Connect, a dealer-branded mobile app for iPhone, iPad, and Android allows you to market directly to your customer's smartphone or tablet, and allows your customers to browse your inventory, immediately schedule service, manage loyalty points, and use cool and useful ownership tools.
 |
Talk to the Hand! The Strongest Marketing Channel Ever
- Send customers alerts, messages, and special offers
- Integrated with the DMEa Customer Journey*
Get Real Estate on Their Phone and You'll Sell More Cars
- Automatic new and used inventory integration
- Create beautiful, content rich offers to keep your customers coming back
- Contact us, links, maps, hours and store info all built in
Apps Make it Easy to Increase Service Revenue
- Makes it super easy to schedule service appointments
- Manage vehicle service history
- Automatic Loyalty Program Integration**
Useful Tools Build Stronger Customer Relationships
- A wide range of auto tools make ownership more rewarding
- Flashlight, find my car, find parking, and more...
|
Driver Connect Features
Because apps occupy such powerful ‘real estate’ on a user’s smartphone/tablet screen, Driver Connect is designed to be used regularly by offering practical, clever tools, and constantly updated, fresh, compelling info.
My Cars: Consumers manage their vehicles’ complete service history and appointment scheduling on the fly
- Add a VIN and vehicle service histories are automatically pulled from the dealer’s DMS.
- Up-to-the-minute recall info and alerts.
- Easy 24/7 service appointment scheduling at preferred store, automatically added to user’s mobile device calendar. Robust store locator, contact info and mapping.
Pro-Dealer Features: Keeps customers servicing and buying
- First mobile app that allows dealer groups to have one, branded mobile app strategy (not a confusing collection of single rooftop apps), so people can find rich, detailed info about every rooftop and all inventory.
- Users can search consolidated, up-to-date, new and used inventory across all a dealer group’s stores (or by selected store), with detailed vehicle info and photos.
- Enables dealers to unleash super-targeted customer communications, including special offers/coupons, alerts and marketing campaigns based on a vehicle’s service lifecycle, the customer relationship, or Program Business Rules. Because dealer alerts are sent directly to the device, the regulatory headaches of text messaging don’t apply.
- Automatic DMS and DMEautomotive Loyalty Program integration, so users can easily manage/redeem their loyalty points.
- Driver Connect is an integrated part of the DMEautomotive Customer Journey, opening up the mobile app as another channel of marketing communication.
Cool Tools:
- Find My Car: GPS functionality ensures people can locate their car anywhere
- Find Local Parking: Location aware feature maps and highlights nearby parking lots
- My Parking Meter: meter expiration alerts eliminate tickets, etc.
- Gas Station Locator: identifies nearest, lowest-price gas stations
- Flashlight: one of the most popular iPhone and Android paid apps ever, now free for dealer customers
Call Your Account Manager and Get Started Today!
*Requires DMEautomotive Customer Journey
**Requires DMEautomotive Customer Loyalty Program
|
|
|
| |
|
|